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Feature Update :: Removal of AFrame “Backup” Email Sender

July 8, 2024

An important note regarding changes to our email sending process:

Previously, if an email failed to send due to an issue with your email integration (for example, requiring re-authorization), then we would still send the email using our own servers. If you ever noticed an email was sent from an email resembling “b.r.1@deliver.aframemail.com,” that was the reason.

However, we have now removed the AFrame “backup” email sender. Due to email providers increasing email validation over the years, emails sent through our servers are rarely delivered to recipients’ inboxes. Additionally, the “from email” generated by AFrame can be confusing to recipients.

With the latest update, if there are issues sending an email, it will not be sent. Instead, you will receive an email notification from us advising you to manually resend the email after reauthorizing your email integration.

Check out the example below…