Frequently Asked Questions

Find quick, clear answers to the most common questions about setup, features, pricing, support, and workflows.

Aframesoftware - Frequently Asked Questions Banner Image

Questions? We’ve Got Answers

Below are answers to the questions we hear most about AFrame, from setup and features to pricing and workflows. If you don’t see what you’re looking for, reach out. We’re happy to help.

What is a T/CRM?

T/CRM stands for Transaction Management plus a CRM. Most platforms focus on one or the other. AFrame combines both, so your contacts, listings, contracts, and pipeline live inside one connected system.

Can I customize workflows to match my process?

Yes. Customize task templates, attachments, dates, emails, and custom fields to reflect how you actually operate. AFrame adapts to your business, not the other way around.

Do you offer data migration or onboarding support?

Yes. We provide import templates for contacts, transactions, and tasks, along with personal onboarding sessions to ensure a smooth transition from your existing platform.

Does the trial include full access to the platform?

Yes. Your trial includes full access to the platform so you can experience how AFrame works in real conditions. Build workflows, add users, test portals, explore analytics, and evaluate integrations without limitations.

Does AFrame support multi user teams with role based permissions?

Yes. Assign ownership, control visibility, and restrict access to contacts or transactions as needed. Teams can collaborate while maintaining clear boundaries.

Can I track performance and production goals?

Yes. The analytics dashboard provides visibility into production, pipeline, and activity. Transaction coordinators can also share performance insights with agent clients, adding measurable value to their service.

Are there limits to the number of transactions or storage?

No transaction limits. Your subscription includes full access to the platform without per transaction fees.

Is there an API available?

Yes. AFrame offers a robust API with webhooks and triggers so you can notify or connect with other platforms as transactions and contacts change. For simplified API access, leverage our Zapier integration.

What kind of reporting and analytics are included?

AFrame provides reporting across transactions, production, pipeline, and user performance. Filter by date ranges, users, and status to gain clear operational insight.

Does AFrame work with Cognito Forms or Jotform?

Yes. AFrame integrates with Cognito Forms and Jotform through our Zapier integration. You can automatically import submission data from your intake forms and use it to create new transactions in AFrame, reducing manual entry and ensuring consistent data capture from the start.

How long does it take to get set up?

It depends on your complexity, but most users get operational quickly. Every account includes best practice templates so you can start immediately, plus one-on-one onboarding, an extensive knowledge base, and a vast video library to guide you.

How is AFrame different from other transaction management programs?

AFrame was built by professionals who understand real estate operations at scale. It is structured, practical, and designed for teams who treat their business like a business.

Do you offer discounts for larger teams?

Yes. Pricing is tiered, so as your team grows, your cost per user becomes more efficient. Check out our pricing page to see what price breaks you can take advantage of.

What kind of support do you provide after launch?

Support is fast, knowledgeable, and real estate focused. Our team understands both the platform and the operational realities of transaction management.

How can I connect with other AFrame users?

AFrame has an active Facebook community where users share best practices, ask questions, and exchange ideas. It is a place to learn from other professionals who run structured real estate operations.

What level of visibility do clients have in the portal?

You control it. For each transaction, choose whether tasks, dates, and attachments are visible. Share what is appropriate while maintaining professionalism.

Does it integrate with my email and calendar?

Yes. Send email through your connected account so messages appear directly from you. Transaction dates are pushed to your calendar so deadlines stay aligned.

How secure is my data?

AFrame is built on secure Google Cloud infrastructure and adheres to industry standard security protocols, including encryption in transit, access controls, and redundant backup systems designed to protect your data.

I’m an independent TC. Do I have to pay for all my agent clients?

No. Managed Agents are included at no additional cost, so you can grow your business without increasing platform expenses.

Does AFrame integrate with ShowingTime or Supra?

Yes. AFrame can be configured to import data from ShowingTime and Supra directly into your transactions, automatically pulling in showing activity, agent contact details, and buyer feedback so everything stays centralized without manual entry, and that information can also be displayed within your client portals for real time visibility.

Articles That Help You Work Smarter

Learn best practices, time-saving strategies, and product updates created to support transaction coordinators and agents every day.